Frequently Asked Questions
Can I pick up at the store after ordering online?
Yes, you can.
However, products ordered online may not be in stock at the store, so it may take time to transport the product for your to pick up.
Please contact our staff at : info@theolympicgolf.com or 323-201-0880 regarding the pick-up store and date.
When I return a product I ordered online, can I drop it at the store?
Yes, you can.
However, please contact our online representative at : info@theolympicgolf.com or 323-201-0880 before returning.
Is it possible to exchange a product ordered online at the store?
Yes, it is possible.
However, please contact our online representative at : info@theolympicgolf.com or 323-201-0880 before exchanging.
If a problem occurs when ordering online, what are the customer center phone lines and business hours where I can contact you?
You can call 323-201-0880 and business hours are Mon~Fri(9am ~ 5:30pm)
How can I check the delivery status of the product I ordered?
Once the package is processed with a carrier, tracking information will be automatically sent to the email address you provided.
Can I use a gift card purchased in-store online?
No, gift cards and credits purchased in-store can only be used in-store.